Block a lost or stolen mobile phone and check connections in your name (Sanchar Saathi)
Sanchar Saathi, from the Department of Telecommunications, lets you block a lost or stolen phone's IMEI across all networks (CEIR), see all mobile connections issued in your name and report unknown ones, check whether a handset is genuine, and report suspected fraud communications.
Steps
- 1
File a police complaint (online or at the station) about the lost/stolen phone and get a copy
- 2
Get a duplicate SIM for your lost number from your telecom operator
- 3
On Sanchar Saathi, choose 'Block your lost/stolen mobile handset', enter the IMEI, police complaint details and verify with OTP
- 4
Keep the request ID; once the phone is found, use 'Unblock found mobile'
- 5
Use 'Know mobile connections in your name' to report connections you don't recognise
Documents
- Copy of police complaint
- IMEI number (from the box or invoice)
- ID proof
Official links
- Sanchar Saathi (DoT) ↗sancharsaathi.gov.in
- CEIR ↗ceir.gov.in
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